Brandy is a graduate of Randolph-Macon College with a B.S. in Biology. She has worked in the Physical Therapy field, in an administrative role, for over 20 years. Brandy joined the VCSST team in 2016. She has extensive experience with customer service, scheduling, insurance verification/authorization, billing, and payment processing, among other duties. Brandy believes in making the patient feel comfortable and welcome beginning with the first phone call. She strives to not only meet your expectations, but to exceed them.
In her spare time, Brandy enjoys playing tennis and the piano (although not at the same time). She also enjoys traveling, art, and playing with her nieces and nephew. Brandy is a lifelong avid Browns fan!